Want to click but need a remote?
You can purchase i>clicker remotes through your campus bookstore. If your local bookstore does not stock the remote, simply print out or write down information from our bookstore order page and take it to your bookstore for a special product order. Prior to placing your order, the bookstore should be able to give you an idea of cost and amount of time required to obtain your remote.
There is a standard one-year limited warranty available with each clicker. If you are having problems with your remote, contact us at support@iclicker.com or by phone at 1-866-209-5698. class.
If your clicker is defective, your process of returning it will depend upon how you obtained it. If you purchased it through your bookstore, you may return it to the bookstore--you must have your receipt and it must be within 365 days of the date of purchase on the receipt. If a particular department on your campus provided it to you, you will need to check with that department to determine their replacement policy. If you purchased a previously-used clicker, you will need to consult with that particular source for replacement options.
The battery life is approximately 200 hours. The “Low Battery” light will flash red when you need to replace your batteries. Once this light begins flashing, you have less than 10 hours of battery power remaining. We recommend that you replace the batteries with Energizer brand batteries.
NOTE ON DEFECTIVE REMOTES: i>clicker remotes have an exceptionally low defective rate. Most remotes returned as defective simply need three new size AAA batteries. If you are having trouble with your remote, please first replace ALL THREE batteries. On occasion, the third battery will stick in the compartment and requires a tap to release it. Please DO NOT use Duracell batteries as they are shorter than other batteries and therefore not suitable for i>clicker remotes. If you continue to have trouble, contact i>clicker technical support for guidance.
Have more questions? Visit our Student FAQ page!